E-satisfaction: a re-examination

E-satisfaction as a construct has gained increasing importance in the marketing literature in recent times. The examination of consumer satisfaction in an online context follows the growing consensus that in Internet retailing, as in traditional retailing, consumer satisfaction is not only a critical performance outcome, but also a primary predictor of customer loyalty and thus, the Internet retailer's endurance and success. The current study replicates the initial examination of e-satisfaction within the U.S. by [Szymanski, David M., & Richard T. Hise (2000). E-satisfaction: An initial examination. Journal of Retailing, 76(3), 309-322] among a sample of online consumers drawn from Germany. The replication was extended to two contexts—consumer satisfaction with Internet retail shopping and consumer satisfaction with Internet financial services sites. The results yield rich insights into the validity of extending the measurement and predictors of e-satisfaction to a trans-national context.     

简论公司经理权力的约束

经理由于其在公司内部的特殊地位,享有广泛的权力。而由于“经理问题”的存在,使经理权具有被滥用的可能。因此须对经理权力进行约束,其机制是复合的,包括经理权的授权约束机制、行权约束机制和滥权行为的补救机制。     

The Decomposition of the Corporate Body: What Kant Cannot Contribute to Business Ethics

Kant is gaining popularity in business ethics because the categorical imperative rules out actions such as deceptive advertising and exploitative working conditions, both of which treat people merely as means to an end. However, those who apply Kant in this way often hold businesses themselves morally accountable, and this conception of collective responsibility contradicts the kind of moral agency that underlies Kant’s ethics. A business has neither inclinations nor the capacity to reason, so it lacks the conditions necessary for constraint by the moral law. Instead, corporate policies ought to be understood as analogous to legal constraints. They may encourage or discourage certain actions, but they cannot determine a person’s maxim – which for Kant is the focus of moral judgment. Because there is no collective intention apart from any intentions of the individual agents who act as members of the corporation, an organization itself has no moral obligations. This poses a dilemma: either apply the categorical imperative to the actions of particular businesspeople and surrender the notion of collective responsibility, or apply a different moral theory to the actions of businesses themselves. Given the diffusion of responsibility in a bureaucracy, the explanatory usefulness of collective responsibility may force business ethicists to abandon Kant’s moral philosophy.     

Diffusion of Hospital Innovations in Different Institutional Settings

This paper purports to analyze a hospital's adoption of both product and process innovation as a quanta! choice. The impacts of this decision on physicians, while depending on institutions that differ between the US and continental Europe, are shown to feed back to the hospital, influencing the profitability of the innovation. Recent changes of hospital finance give rise to testable comparative predictions in both institutional settings     

制度创新与广交会发展研究

广交会自1957年建成以来在各级领导关心下已经历了45年的发展壮大,取得了丰硕的成果,在国内外享有盛名。然而,由于其本身还存在不少缺陷,加之受到国内外展览业的强劲挑战,迫切要求加快广交会的改革。利用新制度经济学的基本原理,对广交会的内外环境作了详尽分析,认为广交会要保持领先地位,必须加强制度创新。     

我国民营企业海外并购的特点及发展对策

海外并购已成为我国民营企业“走出去”实现跨国发展的重要途径。目前我国民营企业海外并购整体上还处于起步阶段,带有很强的探索性,呈现出一些有别于当前全球并购主流特征的、低层次的特点,同时也还面临着许多问题,需要从政府和企业两个层面采取有效措施来促进其健康发展。     

中朝韩经贸关系纵深发展的战略进路

随着东北亚地区经济联系的日益紧密,域内国家间的相互依存度明显提高.东北亚经济合作划时代的契机是域内国家签订自由贸易协定,从而平行地促进产业分工.中朝韩三国经贸合作规模的提升和发展速度的提高,可以推动一度因日本态度消极而搁浅的中日韩自由贸易区建设,并将成为东北亚经济合作发展的催化剂.中朝经贸发展的能动力在于中国建设性的参与朝鲜的经济革新发展,而中韩经贸发展的增长点则在于加速建立自由贸易区.     

网上竞买及其法律问题探析

随着电子商务的发展,在网上以竞价方式来进行商务活动已成为电子商务的一种主要形式。本文在网上竞买的概念、特点分析的基础上,对网上竞买与网上拍卖的差异及其存在的问题进行了探讨。     

跨国公司人力资源系统、企业文化与创新绩效关系的实证研究

本文通过实证研究确定跨国公司人力资源系统和企业文化对创新绩效的影响,以及企业文化在人力资源系统和创新绩效间存在的中介作用。在前人研究的基础上,构建了三者之间关系的基本模型,提出了三条基本假设。通过对长三角地区的150家跨国企业进行问卷调查,运用多元回归法分析了有效数据,发现注重培训、基于绩效的薪酬、发展团队三项人力资源实务和企业文化对创新绩效有影响,其中注重培训和公司文化对创新绩效的影响显著,而人力资源系统主要通过企业文化的中介作用来影响创新绩效。     

国内氢氧化镁阻燃剂生产应用与市场前景

本文评述了近年来国内氢氧化镁阻燃剂的生产应用和研发动向。包括产品标准，生产厂家和质量指标，无卤化进程，研发与应用，同时展望了其发展前景。